General Terms and Conditions for Wedding Celebrations at the Astley Bank Hotel
Provisional Bookings and Confirmations
We will hold a provisional booking for 14 days without requiring a deposit. Bookings will be regarded as provisional until a signed contract together with a deposit of £500 (£1000 for exclusive use) has been received. The deposit is only for the agreed date and is non-refundable.
Payments and Final Arrangements
Six months prior to your wedding a second deposit of £1500 is required. A minimum of eight weeks prior to the event menu and wine package choices are needed. Final balances are due 28 days prior to the event. Any change’s in numbers thereafter are non-refundable. Please note that payment by credit card will incur a surcharge of 2% of the amount paid.
In the event of a cancellation, all deposits and final balances paid are non-refundable. Cancellations within 6 months will be charged in addition 75% of expected revenue. Written confirmation is required to cancel a booking.
Prices and Tariffs
All prices include V.A.T at the current rate and are subject to any additional V.A.T and duty increases. We reserve the right to amend our prices if necessary. “Exclusive Use” refers to all areas, except the conference centre and all bedrooms must be taken and paid or in full.
Astley Bank has a resident DJ. But should you engage in arranging your own entertainment this must be approved by the hotel and a valid public liability insurance document will need to be provided 7 days prior to the event. Fireworks and marquees are not permitted in the hotel grounds.
At all times the conduct of your guests is your responsibility. Any accounts outstanding from the guest’s attending your wedding, however caused, remain your responsibility and you hereby agree to pay for such accounts. Only food and beverages (alcoholic or non-alcoholic) purchased from the Hotel may be consumed on the premises. A refundable bond of £300 will be added to your final invoice as a guarantee your guests will adhere to this. Any guests deemed by the Hotel not to be upholding these conditions, or a good level of behaviour, may be removed from the Hotel and its premises. The Hotel is under no obligation to pay compensation or a refund for any guests in the event of inappropriate behaviour.
The hotel does not accept responsibility for loss of or damage to any items of value (including but not limited to cash, jewellery and electronic items such as laptops, cameras and phones) unless deposited with the reception desk for safe keeping. The hotel is entitled to rely on the limitations of liability for lost or damaged property contained in the Hotel Proprietors’ Act 1956, a copy of which will be displayed in reception. Where applicable, the hotel’s maximum liability for lost or damaged property is limited to £50 per item and £100 per guest.
Bedrooms are available from 3 pm on arrival day and should be vacated by 11 am on the day of departure unless specific alternative arrangements have been made. All bedrooms are strictly NO SMOKING any breach of this will incur a cleaning charge of £75.00.
A smoking shelter is provided in the hotel grounds.